Established Business

We will work with your established businesss to define your strategic direction in a simple, but pragmatic way, to achieve transformational growth and change. Or, in other words, figuring out your aspirations and goals, determining how you will do it, and summarizing it on one page.

We work with you and your team to untap the entrepreneurial spirit that exists within so you can live the mantra of “Fail Fast. Learn Faster.” We will work with you to build the capabilities and discipline required to identify and evaluate shifts in the market so you can quickly develop, test, and validate strategies that enable competitive advantage and drive market innovation.

Your established business has made the decision to grow and transform the business through an accretive acquisition or merger. We will help you and your team members determine how to lead, integrate, and realize the expected value of combining multiple unique organizations into a single entity after you have decided to merge with or acquire another organization. Because integrations can be hard to get right, we wrote a guide to help leaders get started – get your free copy here.

We will work with you when you know that your business and operating model must change. This is not about continuous or incremental improvement; it is the realization that the status quo is no longer a viable option. Whether you are proactively making the changes or reacting to changes in the market, we will work with you to start from a blank sheet of paper or rethink your existing business model to achieve extraordinary results.

The rate at which organizations need to evolve and rethink their leadership structures and the ways people work together is changing at an unprecedented pace. We will work with you to assess, design, and implement a new organizational structure that will enable the achievement of your goals. These goals could include things like enabling a new strategic direction, rethinking how work is done alongside artificial intelligence, implementing an ‘agile’ organizational structure, or achieving headcount reduction objectives.

We will work with you and your team to fully tap into their leadership potential so they can achieve your company’s goals while increasing their team’s overall engagement and performance.

You have clear aspirations of what you want your culture to be and how you will use it to set yourself apart from others for both your customers and your employees. We will help you figure out how to make this vision a reality and navigate all the really important “touchy-feely” stuff required to get there.

We will work with you and your team to achieve your aspirational goal of operating in a more agile manner. We help you identify where you need to have stability to be agile, identify necessary changes to leadership styles and culture, change how teams work together, and decipher terms such as product owners, tribes and squads.

We will work with you to execute your transformation and make sure that you aren’t one of the more than 70% of organizational transformations that fail. Working alongside you and your team, we will help instill the process, rigor, and discipline to transform the business. Whether the transformation is a large project or requires an overall transformation program office, we are your partners to make the desired changes real and lasting.

We will work with you to build an obsession with delighting your customers through curated and purposeful customer experiences. Working with you and your team, we will define your overall CX strategy, capture and measure the voice of your customer, and design exceptional customer experiences by assessing your customers’ journey and identifying what is required to delight them in the moments that matter.

We will work with you and your team to create great employee experiences. Together, we will identify what matters most to your employees and co-create experiences that will delight them in the moments that matter. If your employees are happy and engaged, your customers will be too.