Organizational Restructuring

Stack’d was engaged by a global utility’s finance and accounting function to assess its organizational structure and recommend an optimized structure based on leading practice to increase efficiencies and levels of service for customers. A key driver was a new cloud-based ERP system that required new roles, organizational competencies and processes to transition to a digital and future-focused way of working.

To help this finance and accounting (F&A) function re-evaluate how they were structed, we took the following approach:

1. Completed a current state assessment by engaging senior leadership to understand their assessment of the current state of F&A and compared the current structure to best practice research
2. Worked with F&A’s senior leadership team to evaluate three alternative organizational design options and identify a preferred organizational structure;
3. Developed a high-level transition plan that outlined the proposed activities to evolve from the current state to the preferred organizational structure.

The organization is currently in the process of implementing a new, clearly defined operating model and organizational structure to transition to being more agile and adopting new technologies in the future (e.g. artificial intelligence and robotic process optimization). They have been equipped with the proper project and change management considerations to ensure a successful cultural shift.